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Training Samples
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Case Studies
Case Study - Building a United Front
Michaels & Associates was asked to help design a solution for distributing dispersed information. Click here to view >>
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Case Study - Conquering Growing Pains
A large educational institution that offers courses to automotive, motorcycle and marine technicians faced some growing pains. Click here to view >>
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Case Study - Medicare & Medicaid Management
Processing information was bogged down, with each department using its own system—often duplicating the efforts of other systems and departments. Click here to view >>
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Case Study - Perceiving Value in Software
The manufacturer had developed a Customer Relationship Management (CRM) program that was not well utilized, and Michaels & Associates was asked to help. Click here to view >>
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